Here's the list of scripts you'll get with what is likely the most comprehensive fee script handbook ever written for property management.
Script 1-“If you can match your management fee with the other agent down the road” with the 'Cup of Coffee' Script
Script 2- ‘Did the other agent demonstrate to you their…?’ for “If you can match your management fee with the other agent down the road”
Script 3- “Your management fees are too high!”
Script 4- “It’s just a 1% discount”
Script 5- “But the other agent will give a discount, why can’t you?”
Script 6- “But you should give a discount!”
Script 7- “But the other agent includes other services as part of their management fee (higher all-inclusive management fee)
Script 8- “But the other agent charges for everything all-inclusive for only X% (low all-inclusive management fee)
Script 9- “I have multiple properties, I expect a discount!”
Script 10- “I have multiple properties at the same location, I expect a discount, because they’re close to each other, saving you time!”
Script 11- “My Property Manager/other property managers in (city/location) don’t charge that!”
Script 12- “But I purchased a property from your company...I expect a discount!”
Script 13- “My property is an executive (higher rent) rental property. Why are you getting paid more to manage it, when you’re doing exactly the same service for lower rent properties?”
Script 14- “I like to do my own repairs, so I expect a discount!”
Script 15- “All you do is collect the rent! Why should I pay that much?”
Script 16- “So what’s the management fee for then?”
Script 17- “But the other agent is cheaper” with the 'Mental Anguish' Script
Script 18- “But the other agent is cheaper” with the ‘No Real Difference’ Script
Script 19- “But the other agent is cheaper” with the ‘We Fix Cheaper Agent Service’ Script
Script 20- “But the other agent is cheaper” with the ‘Heart Surgeon’ Script
Script 21- “But the other agent is cheaper” with the ‘Toyota Versus Kia’ Script
Script 22- “But the other agent is cheaper” with the ‘Less than Expected’ Script
Script 23- “But the other agent is cheaper” with the ‘The Full Pizza’ Script
Script 24- ‘The alternative cost’ Script
Script 25- ‘The hourly rate’ Script
Script 26- ‘The matching bad service’ Script
Script 27- ‘The competing on service’ Script
Script 28- ‘What service do I leave out?’ Script
Script 29- ‘I just want to know your fees!’ Script
Script 30- ‘Your greatest asset’ Script
Script 31- ‘The cheapest agent in town’ Script
Script 32- “The other agent will get me a better rent” -2% a week cost for vacancy
Script 33- “The other agent will get me a higher rent” - Bad tenant magnet
Script 34- “The other agent has a rent guarantee!”
Script 35- “But I can manage my own property!”
Script 36- “I’m going to rent it to family (or to a friend)!”
Script 37- “But the other agent charges a cheaper leasing fee!”
Script 38- “But I found my own tenant. Why do I still need to pay a leasing fee?”
Script 39- How to justify your Property Marketing Fee (if the owner doesn’t want to pay)
Script 40- How to justify your Property Marketing Fee (if your competitors don’t charge, or charge less than you)
Script 41- “Why are you charging a Marketing Fee? The internet is free, isn’t it?”
Script 42- ”But the other agent doesn’t charge a Lease Renewal Fee!” (or charges less than you)
Script 43- “But the other agent doesn’t charge for an Ingoing Inspection Report!” (or charges less than you)
Script 44- “But the other agent doesn’t charge a Final Inspection Fee!”
Script 45- “But the other agent doesn’t charge for a Routine Inspection Fee!” (or charges less than you)
Script 46- “Why are you charging me a Monthly Administration Fee?”
Script 47- “Why are you charging me an Annual Statement Fee?”
Script 48- “Why are you charging me a Repair Fee?”
Script 49- “Why are you charging me a Tribunal/Court Attendance Fee/Insurance Claim Fee?” (or the other agent doesn’t charge that much!)
Script 50- “What is an Outside of Normal Duties Fee for?”
Script 51- “What is a Renovation Fee for?”